Latest updates from RSOV.com on the upcoming Chinese New Year Holiday celebrations... "To our friends / valuable customers, After our previous store announcement on Jan 14, 2008 here are the updates of our working measures due to the holiday rush ...Please understand orders are SERIOUSLY stacking up in our warehouse due to the Chinese new year rush as well as shortage of ACM goods supply after factory holiday shut-down. Please be patient if you have placed your order in the pass week as there will be a few days delay of shipment.

In order to continuously provide rsov.com excellent services and avoid any delay of your orders we have to take the following measures effective from January 19, 2008:

a) We will ship your order in 2-3 business days after payment and do immediate refund of short-shipped items which due to shortage of goods. The postage of the short-shipped item(s) will be included in the refund.

b) All dealer orders placed after January 19, 2008 will NOT be proceeded before February 18, 2008 and will be proceed and ship after the long Chinese new year holiday.

c) All orders placed from February 01 to February 17, 2008:

Very sorry your order will properly be processed and shipped after the very long holiday so please expect you will have your package on March 2008. If you need to have your package before March please place your order before January 31, 2008. Of couse you may ask for cancellation and full refund of your order if you are not able to wait such long.

d) Order payment done from February 25, 2008 and afterward:

Everything will be back to normal.

During the peak session the email response of our general email address ' [email protected] ' will be significantly delayed please kindly accept our sincere apologies.

Our office and warehouse will be closed from February 06 to February 18, 2008 and no emails will be answered during the days.

Thanks a million for your attention and enjoy the new Chinese new year of 'Rat' !!

Yours
keith
www.rsov.com"